Plain language communication,in English or Japanese
I help people and organisations communicate across cultures and in technical fields in clear, user friendly, plain English and Japanese language through translating, interpreting, writing, and training design and delivery
Japan Australia Word Services Pty Ltd
Technical writing
Instructional design
Coordinating and quality controlling bilingual teams to provide quality language services for Japanese and Australian clients
Process mapping, technical writing and editing in plain language for organisations in engineering, infrastructure and resources
Designing and delivering quality training and courseware for government and corporate clients, vocational education and training (VET) and industry programs
Japan Australia Word Services Pty Ltd
Coordinating and quality controlling bilingual teams to provide quality language services for Japanese and Australian clients
Technical writing
Process mapping, technical writing and editing in plain language for organisations in engineering, infrastructure and resources
Instructional design
Designing and delivering quality training and courseware for government and corporate clients, vocational education and training (VET) and industry programs
About Heather Glass
I’m an Australian-based interpreter and translator providing English and Japanese language services for commercial and government clients, typically in the business and diplomatic domains. I also do technical writing and instructional design, and I’m passionate about competency based training and assessment, particularly for translators and interpreters.
